Privacy Policy (EU GDPR)

Data Privacy Statement (GDPR)

PRIVACY POLICY

CCLIFE TECHNIC GmbH, Barentsstraße 15, 53881 Euskirchen, VAT nr.: BE 0695.823.362 (hereinafter referred to as: “CCLIFE TECHNIC”) is committed to protecting your privacy and personal data when collecting and processing them. As we are particularly concerned about the privacy of our users, we would like to inform you with this Privacy Policy about the methods of collecting and processing personal data at CCLIFE TECHNIC The Privacy Policy is written in simple and clear language.

We have also appointed a Data Protection Officer at CCLIFE TECHNIC so that you can contact him/her with any questions or complaints regarding our privacy policy or the handling of personal data.

The contact information for our Data Protection Officer is:
Data Protection Officer
Juan Chen
+49 173 3033 419
support@cclifetools.eu

Data Collection
Personal data is any information that can identify an individual. An identifiable individual is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

Who is responsible for the security of the personal data collected?
CCLIFE TECHNIC is responsible for the security of the personal data collected. Your data will be processed by CCLIFE TECHNIC as the controller and sometimes also as the executor based on a legal transaction concluded with you. In order to protect personal data, enable their processing and exercise your rights as a data subject whose personal data is processed, personal data may be transferred to natural and/or legal persons with whom we cooperate based on our contractual or legal obligations (e.g. accounting services, law firms, competent public authorities).

What personal data do we process?
The personal data we process may include:

Data for concluding a contract and establishing and maintaining contact, such as name and surname, parents' name and surname, date and place of birth, type and number of identification document, residential address, place of residence, personal identification number, gender, citizenship, occupation-business function, postal address, photos, landline phone number, fax number, mobile phone number, electronic mail (e-mail); data related to issuing invoices and processing payments; further information that is strictly necessary for the purpose of fulfilling obligations under the contractual relationship or that has been voluntarily provided to us, such as instructions given, specific requests and orders, CVs, etc.;
previously published information that we collect through publicly available registers, records and registers, independently of our activities; details of mutual communication (written correspondence, etc.) as well as conversations conducted to the extent necessary for the exercise of rights and obligations under the contractual relationship.

How do we collect personal data?
We collect and process your personal data depending on the circumstances, including:

• When and if the collection of personal data is necessary for the purpose of establishing a contractual relationship and exercising rights and obligations under it;
• When you contact us directly or via electronic communications or via the contact form located on our website https://www.cclifetools.eu and/or with our employees with the aim of establishing a business relationship or expressing interest in establishing a business relationship, and in particular at the time of processing an order for the performance of our services;
• When our employees contact you with the aim of establishing a business relationship or expressing interest in establishing a business relationship;
• For the purpose of distributing promotional material and advertising our products and services;
• In certain circumstances we collect and process your personal data through third parties. For example, we may collect personal data from a legal entity with which you are business related, other legal entities with which your legal entity is business related, other publicly available registers, records and registers.

Are you obliged to provide us with personal data?

In principle, you provide us with all personal data voluntarily; as a rule, there are no negative or harmful consequences if you decide not to provide us with your personal data. Certain personal data is necessary for legal or business reasons, such as data necessary for the creation of an invoice, etc. For certain services or activities, such as promotional activities, certain data from you is also required, which you provide to us exclusively for a specific purpose and you can withdraw it at any time (e.g. newsletter), as explained in more detail below.

Any voluntarily given consent can be withdrawn by giving a written statement at any time. An oral statement of refusal of consent will be taken into account in the event that there are justified circumstances due to which it is not possible to give a written statement.

However, in connection with the above, there are circumstances when CCLIFE TECHNIC cannot undertake business activities, including legal actions, without your personal data, for example when personal data is necessary to establish a binding legal relationship, process your instructions, requests and applications and for the purpose of sending promotional materials.

In all these cases, the collection and processing of your personal data is a condition for the provision of our services, unless there is another legal basis for their collection, such as a statutory or contractual basis.

Purposes for which we process personal data
We process personal data exclusively for the following purposes:

• for the purpose of establishing a contractual relationship and exercising rights and obligations under it;
• for the purpose of marketing, promotion and advertising, and the production and delivery of promotional material;
• for the purpose of managing and administering business processes related to the fulfillment of the contract and exercising rights and obligations under it, including payment processing, accounting purposes, auditing, debt collection and support services in connection with the above;
• for the purpose of harmonizing and fulfilling our legal obligations as well as obligations that may arise from European Union law and the laws of third countries to the applicable extent and to the extent and content in which the aforementioned rights do not contradict the law of the Federal Republic of Germany;
• for the purpose of analyzing and improving our services and communication with you;
• for the purpose of protecting security and managing access to our business premises, IT and communication system, online platforms, websites;
• for the purpose of complying with court decisions and decisions of public law bodies and legal entities with public authority and exercising our rights and legally based interests;
• for the purpose of keeping records of statistics relating to our business;
• for any purpose deemed strictly necessary in connection with the achievement of any of the above purposes.

In cases where you have given us explicit consent to process your personal data, we may also process your personal data for the following purposes:

• For the purpose of contacting you regarding the products and services we offer, including sending brochures, offers, newsletters;
  market analysis and other promotional activities.
• For the purpose of communication regarding marketing services, provided that such an obligation is prescribed by law, we will only send you information in relation to which you have given consent and only for as long as you do not withdraw your consent. We will not use your personal data to take any other actions or create profiles except in the cases specified here.

• if you have given consent to the processing of your personal data for one or more purposes;
• the processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract;
• the processing is necessary for compliance with our legal obligations;
• the processing is necessary to protect your vital interests;
• processing is necessary for the purposes of our legitimate interests in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council 27th of April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC and the Act implementing the General Data Protection Regulation.

With whom may we share your personal data?
We may share your personal data in the following circumstances:

We may transfer your personal data on a confidential basis when necessary to fulfill our contractual obligations, for administrative purposes, for the purpose of issuing invoices, for the purpose of additional protection of your personal data (back-ups), for the purpose of exercising and protecting our contractually based rights and legal interests, as well as for other legitimate business purposes.

We may share your personal data with external collaborators such as law firms, accounting services, tax advisors, credit bureaus and financial institutions, business entities with which cooperation is necessary to exercise rights and obligations arising from a mutual contractual relationship, debt collection agencies, public law bodies and bodies with public authority, when necessary for the purpose of protecting contractual rights and/or claims, or when it is in the public interest or when it represents a legal obligation.

We may share your personal data with third parties to whom we have transferred or assigned rights from the contractual relationship with you.

We are also authorized to instruct third parties to process your personal data on our behalf and for our account and in accordance with our instructions as the data controller, in which case we assume responsibility for the confidentiality and security of your personal data. In such a case, CCLIFE TECHNIC remains fully responsible to you for the security and confidentiality of your personal data and will use all necessary measures required by applicable regulations to ensure the integrity and security of your personal data.

We may also use your personal data for statistical purposes to monitor visits to and use of our websites in order to develop our business and improve the quality of our websites.

In addition, we may disclose your personal data to a third party only if you give us your consent to do so, regardless of whether the consent is contained in a separate document or represents a separate clause of a contract, if it is a legal obligation or an obligation to act in accordance with an order of a court or other public law body, or a body with public authority.

Personal data of third parties that you provide to us

If you provide us with personal data of other natural persons, you must guarantee that you are authorized to disclose personal data to us, that we may process it, and that we may obtain, use and transfer it without obligation to take further action in accordance with the conditions set out in the Privacy Policy.

In particular, you must ensure that the other natural person is aware of the disclosure of their personal data to us and, if applicable, that they have consented to such disclosure, use and transfer of personal data, as well as that they are fully aware of the content of the Privacy Policy, including but not limited to our identity, contact details, purposes of personal data processing, rights in relation to access to personal data, amendment of personal data, insight into collected personal data, deletion of personal data, transfer of personal data, right to lodge an objection in relation to the processing of personal data, as well as the consequences in case of breach of our obligations in relation to the above.

Protection of personal data

We will protect your personal data by applying appropriate technical and organizational security measures, in accordance with internal regulations and procedures in relation to the storage, access, disclosure and access to personal data. Personal data may be kept in paper form, stored in special electronic personal data protection systems with us or with our contractual partners.

Transfer of personal data

In the event of the transfer of personal data to countries of the European Union or the European Economic Area, or countries that do not provide the same level of protection of personal data as in Croatia, we will take all necessary measures to ensure that the level of protection of your personal data meets the requirements of the Regulation and other applicable regulations of the Republic of Croatia.

Changes to personal data
If any personal data you have provided to us changes (e.g. your e-mail, residential address, etc.) or if you become aware that we have inaccurate personal data, please inform us by sending an e-mail to the following e-mail address: support@cclifetools.eu CCLIFE TECHNIC is not liable for any losses arising from inaccurate, untrue, incomplete or incomplete personal data provided to us.

How long do we keep personal data?

Your personal data will be deleted when there is no longer a reasonable need to keep it for a specific purpose, or to the extent applicable when you withdraw your consent, provided that we are not required to keep your personal data on the basis of another legal basis (such as legal obligations). In any case, we will keep your personal data for as long as there is a need to keep it for the purpose of exercising our rights and obligations under a contract or business relationship, including the need to enforce a claim.

Your rights

Subject to the conditions prescribed by the Regulation or regulations of the Federal Republic of Germany, you have: (i) the right to withdraw consent (if the processing of personal data is based on consent and there is no other legal basis for it); (ii) the right to insight into the collected personal data; (iii) the right to access and obtain information; (iv) the right to request the issuance of a copy of the personal data we store; (v) the right to request the amendment/correction of the collected personal data or the restriction of processing; (vi) the right to erasure of personal data; (vii) the right to transfer the collected personal data; (viii) the right to object to the processing of personal data. If you decide to do any of the above, please contact us by sending an email to the following email address: support@cclifetools.eu

When sending, we may ask you to prove your identity by submitting a valid copy of a personal document from which your identity can be established in order to comply with applicable regulations and prevent unauthorized disclosure of personal data. We reserve the right to charge you additional fees if you abuse your right to access personal data, for example in the case of repeated requests or requests for additional copies of documents without reasonable grounds. We will consider all your requests and complaints that we receive and respond to them in a timely manner.

If you are not satisfied with our response, you can submit your complaint to the authority responsible for personal data protection (Federal Commisioner for Data Protection and Freedom of Information, https://www.bfdi.bund.de/). Upon your request, we will provide you with updated contact details of the authority responsible for personal data protection.

Changes to the Privacy Policy

CCLIFE TECHNIC reserves the right to change this Privacy Policy from time to time to reflect changed procedures and methods of processing personal data or changed legal circumstances. In the event of such changes, we will publish the changes on our website or in another appropriate manner. The changes will enter into force on the date of publication.

How to contact us

We care about your opinion about our Privacy Policy. You can contact us by sending an email to the following e-mail address: support@cclifetools.eu or in writing to the following address: CCLIFE TECHNIC GmbH, Barentsstraße 15, 53881 Euskirchen, Deutschland

This policy was last updated on November 22, 2024